Case 1 - CFS-351
Eliminating the Effects of Past Discrimination
The Triple P Diner (Patterson's Ptomaine Palace), a large 350 unit chain, has a job career ladder that starts at job class 1, the lowest paid, and ends up at job class 20, the highest class. The Diner has a promotion from within policy so all persons are hired at job class 1. When a vacancy at the next higher class occurs, the person with the most seniority in the class, who is qualified for the position, is given preference for promotion. For example, when a vacancy in class 9 occurs, the person with the most seniority in class 8 is given priority for promotion. In the past, however, there has been one glaring exception. No African-Americans have been promoted above job class 5.
Assuming this discriminatory practice is eliminated, what should be the rights of Mr. G, an African-American with 20 years of departmental seniority who is still in job class 5, while whites with equal seniority are now in job class 15? Three positions have been suggested:
- Mr. G moves immediately to job 15, even though this means displacing someone currently on the job and even though he does not have the training and experience to handle the job.
- Mr. G will be given special training and he will be moved upward from job to job as fast as his abilities permit him, in each case having first priority for any vacancy, but not displacing anyone from the job.
- As the longest-service worker in job class 5, Mr. G should move to job class 6 as soon as there is a vacancy, but he can't move to job class 7 until all those currently in job class 6 [who have more seniority in the job class] are promoted.
Questions
- Discuss which of these alternatives seems the most fair. Why?
- Describe what would be more fair than any of the above three [suggest an alternative of your own]. Why?
- Discuss if the nature of the jobs [unskilled, skilled, supervisory, management] make any difference in your answer.
- Describe how the concept of reverse discrimination might apply to this situation.
Due Date: Midnight on Sunday, May 3, 2009
Case Study Guidelines
Requirements
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All students must complete two written case studies which will be assigned by the instructor during the semester. Case studies will be posted on the instructor's webpage (http://www.wku.edu/~hrtm/351-page.htm).
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Students will analyze the case and, using information from the textbook and class discussions, determine the best solution to the problem. As a minimum, the following must be included in the answer:
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Completely answer the questions posed by the case study in essay format. Answer each question independently of the others rather than mixing the answers together.
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Put yourself in the role of a manager. Describe how you would prevent a problem, such as the one in the case study, from occurring. What HRM systems e.g. policies, training would you put in place to preclude this problem from happening?
- Do not restate the case in your answer or use a question and answer format.
Case Study Format Checklist
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The paper is to be typewritten double-spaced with 1" margins on each side (top, bottom, left and right).
Note: if you use Word 2003, the default margins are set for 1.25 inches so they must be adjusted. To adjust the margins, never, ever use the little sliders at the top of the editing page. Click on the word "File" at the top left of the screen, then "Page Setup" and then fix the margins there.
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Use only the Arial font -- not Times Roman -- no bolded fonts please.
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Type (font) size must be 11 points.
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Papers should be written using good grammar, sentence structure, punctuation
and spelling since English usage will count 25% of the grade on the paper.
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Short papers will detract from the content grade so be sure you have at least
three FULL pages with the correct margins and font size. For example, a paper that is only two and a half pages instead of three, starts at a grade of 83 instead of 100.
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Your paper must include a cover page which states the title of the case study, the course number and name, the date, and your name. The cover page is the first page in the file -- please do not put it at the end of your paper nor send it as a separate attachment. DO NOT type any "cover page" information such as your name, title of the paper, etc. on the first page of the paper. The typed paper begins on the first line of the page after the cover page.
- All papers must be sent to the instructor's email address as an attached file (rich.patterson@wku.edu). Do not type the paper in the email message itself -- it must be an attached file.
- Please note, if I have to adjust the margins, font-face, font-size or any forrmatting problems with the paper, you will automatically lose five points off the grade -- you will start with a 95 instead of 100.
Grading
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Content: 75% (Depth of analysis, treatment of ethical issues, ability to present ideas in a logical and convincing manner)
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Writing Style: 25% (Grammar, punctuation, spelling, sentence structure, choice of words etc.)